Products Available Immediately 

Order Processing:

  • We ship out on-hand products from our warehouse in Johannesburg to you.
  • We process and ship on-hand orders within 1-2 business days after receiving your order.
    • Orders placed on a Friday will only be shipped out on Monday.
  • Successfully placed orders will receive an email confirmation with the order details if you do not receive an email, please check your spam filter or contact us for information.

Shipping Rates and Times:

  • Standard Shipping 
    • 1 – 3 Business Days
    • Monday, Tuesday, Wednesday, Thursday, and Friday Delivery 
    • R124,99
  • Express Shipping 
    • Overnight, Saturday and Sunday
    • R249,99
  • Free Shipping 
    • All orders above R4999.99 will qualify for free standard shipping.
  • International Shipping 
    • We do ship our products domestically and to a select number of international destinations. Shipping times are dependent on your location as these are the rates given to us by the couriers. The couriers do quote delivery times however this is not a guarantee.
  • Same Day Delivery
    • We do offer same-day delivery via Uber. As this is a custom delivery method, we will have to communicate the cost of this delivery based on the rate given to us.

Delivery:

All our packages have tracking information, you will be able to track your shipment from the time it leaves our warehouse to the time that it is delivered to you. When our couriers are outside the delivery address, they will contact you to deliver the parcel please make sure that you are available and that the number that you have given us is one that you are able to answer.

Please review and ensure that you have entered the correct address, we are not responsible for non-delivery due to errors in the address that you have provided. If an order is returned due to an incorrect address or they are unable to locate the Consignee (you), we will require you to pay for shipping again.

Orders are shipped on a daily basis so if your order hasn’t been shipped as yet it will be soon.

Products Stored in our International Warehouses 

Order Processing:

  • Depending on which products you order we ship them from an international warehouse to our Johannesburg warehouse in order to deliver them to you.
  • We process and ship orders within 2-4 business days after receiving a successful order confirmation.
  • Please note that these products have to pass through the local customs authority when they arrive in South Africa, this process can take up to 4 business days.
  • Our delivery time estimates are based on what we are given by the couriers however, these are not a guarantee as they could be unavoidable delays during transit.
  • Successfully placed what is all receive an email confirmation with the order details if you do not receive an email, please check your spam filter or contact us for information.

Shipping Rates and Times:

  • Standard Shipping 
    • 5 – 9 Business Days 
    • R124,99
  • Free Shipping 
    • All orders above R4999.99 will qualify for free standard shipping.

Delivery:

Please note that we can only deliver your order to you once we have received it from our international couriers.

All our packages have tracking information, you will be able to track your shipment from the time it leaves our warehouse to the time that it is delivered to you. When our couriers are outside the delivery address, they will contact you to deliver the parcel please make sure that you are available and that the number that you have given us is one that you are able to answer.

Please review and ensure that you have entered the correct address, we are not responsible for non-delivery due to errors in the address that you have provided. If an order is returned due to an incorrect address or they are unable to locate the Consignee (you), we will require you to pay for shipping again.